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The insurance company have ensured they have remained compliant, by choosing to use Click4Assistance as their live chat for web supplier.
The Click4Assistance software complies to FCA regulations by transmitting chats with 256 SSL bit encryption making them equivalently as safe as a payment page.
Intelligent chat routing ensures multiple department capabilities.
One Call Direct compares car, home, van and travel insurance from a panel of trusted insurance brands.
They also offer many other insurance products and services including breakdown, short term and learner driver insurance.
Like the majority of financial companies, One Call has to go through strict procedures to select suppliers due to be being regulated by the Financial Conduct Authority (FCA).
As mentioned in our blog last month “Click4Assistance live chat software helps Financial Companies Comply to FCA and PCI Regulations”, The FCA have powers to investigate companies not complying with their stringent procedures.